Automated customer arrival handling

Greets your customer before they step out of the car.

Parklogic reads the licence plate on entry, checks the conditions in your DMS and decides what to do on its own — it greets the customer, directs them, alerts your staff and opens the barrier.

How it works

How Parklogic works — from vehicle entry to open barrier

The entire arrival handled automatically, with no staff watching the barrier and no paperwork.

1

Recognizes the vehicle

An ANPR camera or a QR code identifies the customer right at the entrance.

2

Checks the conditions

DMS integration: whether there's an order and at what time, the whitelist, free space, service opening hours.

3

Acts on your rules

Greets, directs, alerts staff and opens the barrier — a scenario tailored to your process.

What it does for you

Greet. Direct. Inform. Control.

Customer arrival handled from the welcome to entry and exit control.

Greet

A dedicated on-screen welcome after the customer's licence plate is recognized.

Direct

Sending the customer to the right car park or straight to the reception area.

Inform

The advisor and reception get a signal about the arrival; the customer — an SMS with instructions.

Control

Opening barriers and gates only for authorized vehicles.

Scenarios modeled for your service center

You set the rules once — Parklogic applies them in real time on every entry.

Scheduled customer

Within the visit window, sent straight to the reception area.

After hours

Instead of an open barrier — a message about the key locker.

Fleets & external services

Entry from the whitelist, with no calls to reception.

FAQ

Frequently asked questions about Parklogic

Straight answers on what Parklogic is and how it handles customer arrivals.

What is Parklogic?

Parklogic is software for automated customer arrival handling at a car service center or a car park. It reads the vehicle's licence plate on entry, checks conditions in your DMS, and then greets the customer, directs them, alerts staff and controls the barrier.

How does Parklogic recognize the customer on entry?

An ANPR camera or a QR code identifies the vehicle right at the entrance. Parklogic reads the licence plate and uses it to check whether the customer has a scheduled visit, then starts the handling scenario.

Does Parklogic integrate with the service center's DMS?

Yes. After recognizing the vehicle, Parklogic checks conditions in your DMS: whether an order exists and at what time, whether the vehicle is on the whitelist, and whether the service is within opening hours, and decides what to do accordingly.

What does Parklogic do after recognizing the vehicle?

It greets the customer with a dedicated on-screen message, directs them to the right car park or the reception area, notifies the advisor and reception about the arrival, sends the customer an SMS with instructions, and opens the barrier or gate only for authorized vehicles.

How does Parklogic handle arrivals after opening hours?

You set the rules once and Parklogic applies them in real time. After hours, instead of an open barrier the customer sees a message, for example about the key locker. Fleets and external services enter from the whitelist, with no calls to reception.

Who is Parklogic for?

Parklogic is built for car service centers and car parks that want to automate customer arrivals from entry to opening the barrier, with no staff watching the barrier and no paperwork.

Contact

Let's talk about your site

We'll show how Parklogic will handle customer arrivals at your location — from cameras and barriers to screens and notifications. No obligations.